Novotel Krakow City West, Krakow - Reviews, Room Options & Prices 2025

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About the Hotel

Al. Armii Krajowej 11, Krakow, Poland, 30-150

Novotel Krakow City West, a 4-star eco-friendly hotel in Krowodrza, features modern interiors, a renovated fitness center, swimming pool, and colorful children's zone. The property offers a modern lobby with a library, dedicated kids corner, and 5 meeting rooms.

Modern Comfort Rooms

The 305 guestrooms at Novotel feature minibars, air conditioning, and deep soaking bathtubs. Each spacious room includes a large bed, work space, bed sofa, and flat-screen TV with 25 channels in multiple languages.

Multi-Venue Dining Options

The Garden Brasserie serves Polish and international dishes, with buffet breakfasts from 6:30 AM to 10:30 AM on weekdays. Novo2 Restaurant offers diverse cuisine, while the Aperitif Bar provides coffee, spirits, wines, and a children's menu.

Leisure and Business Facilities

Guests access an indoor pool and fitness center. The Novo2 Lounge Bar features live music, complementing the business center and laundry facilities.

Transit and Landmarks

Novotel Krakow City West, situated 9.5 miles from John Paul II International Krakow-Balice, operates a shuttle bus to the old town. The hotel stands near Krakow's largest park-Blonia and Wisla Stadium.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Superior Double Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Executive Twin Room

Max:

2 persons

30 m²

Bed options:

2 Double beds

Coffee machine

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Krakow 2.2 mi

Airports

John Paul II International Krakow-Balice (KRK) 8.3 mi

Katowice (KTW) 63.4 mi

Train

Kraków Main Station 2.3 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

PLN 50 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Cycling
Badminton
Table tennis

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Al. Armii Krajowej 11, Krakow, Poland, 30-150

Map view

street view

Al. Armii Krajowej 11, Krakow, Poland, 30-150

City landmarks

Castle

Wawel Royal Castle

2.0 mi

Square

Main Square

1.8 mi

Center of Old Town

Krakow's Rynek Glowny Central Square

1.9 mi

al. Jerzego Waszyngtona 1

Kosciuszko's Mound

2.0 mi

Museums

The Cloth Hall

1.9 mi

Museums

National Museum in Krakow

1.3 mi

Church

St Mark's Church

2.0 mi

University

Collegium Maius Great College

1.7 mi

Rynek Glowny

Old Town

1.8 mi

Parks

Blonia

1.4 mi

Church

Wawel Cathedral

2.0 mi

ul. Basztowa

Krakow Barbican

2.0 mi

Parks

Jordan Park

1.2 mi

ul. Maly Rynek 9

Saint Barbara's Church

2.0 mi

Museums

Cracow Historical Museum

1.8 mi

KrakowPoland

Planty Park

2.1 mi

Ul. Pijarska

Saint Florian's Gate

2.0 mi

Stadiums

Marszalek Pilsudski Stadium

1.3 mi

Pl. Mariacki 5

Bazylika Mariacka

2.0 mi

Wisla Krakow Stadium

1.1 mi

Church

Church of the Holy Apostles Peter and Paul

2.1 mi

Bulwar Czerwienski

Monument of the Wawel Dragon

2.0 mi

University

AGH University of Science and Technology

4400 ft

Church

St. Francis of Assisi Church and Monastery

1.9 mi

Tower

Town Hall Tower

1.8 mi

Museums

Rynek Underground

1.9 mi

At the midpoint of Grodzka On The East Side

Church of St. Andrew

2.1 mi

Museums

Lost Souls Alley

1.9 mi

Church

Kosciol pw. Swietego Wojciecha

2200 ft

Rynek

Adam Mickiewicz Monument

1.9 mi

Nearby

Church

Kosciol pw. Swietego Wojciecha

1600 ft

Restaurants

Wspolwinni

1500 ft

Armii Krajowej 19

Restauracyjka Alibi

1200 ft

al. Armii Krajowej 6

Restauracja Folk

4100 ft

Piastowska 22

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

8.8

Location

7.8

Service

9.8

Dining

8.0

Mason

United Kingdom, March 2025

5.0/10

My stay at Novotel Krakow City West was comfortable and enjoyable, although the location was a bit further from the city center than I expected. The rooms were spacious and clean, boasting a modern design that made for a pleasant atmosphere. The staff were incredibly friendly and helpful, which really enhanced my experience. However, I would have liked to see a bit more variety in the breakfast options offered.

Rooms

9.0

The room felt very spacious and luxurious, with a lot of thoughtful design features that added to my comfort. The arrangement with a separate toilet and bath area was particularly nice.

Service

10.0

The staff were fantastic, always friendly and willing to assist with my requests, from check-in to dining recommendations.

Location

7.0

While it was about 3 kilometers from the city center, public transportation made it easy to get to key attractions. There’s even an electric scooter rental nearby for a fun way to explore.

Dining

8.0

Breakfast was good, but I found the variety could use some improvement, especially for those avoiding pork. However, the quality was solid, with fresh and tasty options.

Facilities

9.0

Facilities like the gym, swimming pool, and play area for kids were great. Everything was well-maintained, contributing to a pleasant stay.

Luna

United Kingdom, February 2025

6.0/10

I had a good stay at Novotel Krakow City West. The staff were incredibly friendly and attentive, always eager to help. I enjoyed the pool and gym facilities, though they did get quite crowded at times. The delicious food and variety at breakfast were definite highlights, even if the morning rush made it a busy experience.

Rooms

8.0

The Superior Double Room was spacious and very clean, providing a comfortable stay. I appreciated the daily servicing and overall modern feel of the accommodations, despite some noise from renovation work outside.

Service

10.0

The staff were very good. always cheerful and eager to assist, which really enhanced my experience overall. Any issues that arose were quickly addressed, making me feel well cared for.

Location

8.0

While the hotel is a bit away from the old town, it was conveniently located with public transport links nearby. I found it easy to catch a bus into the city center, so the location didn't pose much of a problem for me.

Dining

9.0

The dining experience was quite pleasant, especially the breakfast. with a vast range of fresh options that suited all tastes. I did notice the dining area could get busy but that only showcased the quality of the food.

Facilities

8.0

The amenities like the pool and gym were valuable additions to my stay, although the pool area got a bit crowded. Still, having these options available made my visit even more enjoyable.

Eleanor

United Kingdom, February 2025

5.2/10

My stay at Novotel Krakow City West was quite enjoyable, with a warm welcome from the staff and a spacious room that felt clean and modern. While the restaurant was great for a lovely dinner, I did find it fully booked when I wanted to dine there on a couple of occasions, which was a bit disappointing. However, the breakfast offered a variety of tasty options, making mornings pleasant. Overall, it was a good experience, but some improvements could enhance the dining availability.

Rooms

10.0

The Superior family room I stayed in was spacious and spotless, providing a comfortable resting place during my trip.

Service

10.0

The staff were consistently friendly and helpful, especially when I needed assistance with my dinner plans on arrival and throughout my stay.

Location

9.0

The hotel is conveniently located with easy access to public transport, making it simple to reach the city center without any hassle.

Dining

8.0

Although I enjoyed the dinner and breakfast, I found the restaurant fully booked during peak times, which could be improved to accommodate more guests.

Facilities

9.0

The hotel offered a nice pool and gym, which added extra value to my stay, particularly for families needing to keep kids entertained.

Oscar

United Kingdom, November 2024

6.0/10

I had a mostly enjoyable stay at Novotel Krakow City West. The staff were incredibly friendly and went out of their way to make me feel welcome. However, the hotel is a bit far from the Old Town, making it less convenient for sightseeing. On the plus side, the breakfast was excellent with a vast selection, and my room was spacious and clean.

Rooms

9.0

My room was spacious, very clean, and comfortable, which made for a relaxing stay overall.

Service

10.0

The staff were always friendly and incredibly helpful, making my experience more enjoyable.

Location

7.0

Although the hotel is a bit far from the Old Town, the bus stop right outside made it easy to reach popular attractions.

Dining

8.0

Breakfast was excellent, with many delicious options available. However, I felt the price was a bit high for what it offered.

Facilities

7.0

The hotel had good amenities and a variety of facilities, although I didn't explore them all.

Charlotte

United Kingdom, October 2024

7.4/10

I had a pleasant stay at Novotel Krakow City West, enjoying the clean and modern rooms. The location proved convenient for getting to the city center, though the breakfast felt overpriced. Overall, the staff was incredibly friendly and helpful, which greatly enhanced my experience. 🌟

Rooms

8.0

The rooms were clean and spacious with comfortable beds, but the restroom layout was slightly inconvenient, lacking a direct sink access from the toilet area.

Service

9.0

Staff members were friendly and ready to assist, promptly addressing my requests, which left a positive impression on my stay.

Location

8.0

The hotel's location was good, providing easy access to public transport, making travel to the city center fast and efficient.

Dining

7.0

While the breakfast had a great variety, I felt that the price was high for what was offered; it could benefit from more affordable options.

Facilities

7.0

The hotel offered useful amenities, including a pool and fitness center, though the pool was cold. Additionally, the staff helped me book a tour, which was much appreciated.